Policies to make your visit go smoothly for you and your pet

Family and locally owned and operated Carlton Veterinary Hospital is committed to providing quality and compassionate care for dogs, cats, and horses in Yamhill County.

Our policies are:

Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is

why an occasional appointment delay is inevitable.

Please realize that we make a sincere attempt to see you on time.

Even though we make every effort to make sure your pet feels comfortable during visits, they may still be a little uneasy about new people, new surroundings, and other pets.

This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.

Payment Policy

We require full payment at the time that services are rendered. For your convenience,

we accept Visa, MasterCard, Discover, cash and personal checks. 

CareCredit Services

Interest-Free - No payments for 3 months. CareCredit is a personal line of credit

for healthcare treatments and procedures for your entire family, including your pets.

It works like a credit card but it has two advantages.

It can only be used for healthcare services and you can get no interest financing every time you use it. Simply pay your minimum monthly payment and pay off the entire balance by the end of your promotional period and you pay no interest.

If you need more time to pay for your procedure, you can take advantage of our extended payment plans with low, fixed interest rates. Visit Care Credit for more information.

Call 503-852-7009 for more information on all the policies.